Associate Technical Consultant (Document Management) - Remote

Overview

This is an exciting opportunity for a technically enthusiastic candidate to join an innovative and market leading team at NEC Software Solutions. You will be part of the Electronic Document Management (EDM) technical consultancy team, maintaining EDM application software for hosted customers and assisting with on-premise DM projects.

In Short

• Apply application software upgrades and provide technical support for hosted customer document management solutions.
• Assist with customer on-premises upgrades when demand requires.
• Respond to customer support calls related to upgrades and installations.
• Maintain and manage pre-sales, training, and test applications.
• Configure systems to support business design and integrations.
• Deliver allocated project tasks to budget and timescales.
• Highlight risks and issues to engagement owners.
• Support the improvement of technical and installation documentation.
• Work with other teams to ensure compliance with policies.
• Maintain and develop technical skills and knowledge.

Requirements

• Good communication skills, both written and verbal.
• Experience configuring and understanding EDM products.
• Technical implementation experience in UK Government Departments.
• Successful EDM software installations at various scales.
• Experience with SQL Server, IIS, and infrastructure setup.
• Ability to work as part of a technical team.
• Understanding of technical delivery and improvement recommendations.

Benefits

• Private Medical Cover funded by NEC.
• 25 days paid holiday with the option to buy/sell.
• Life assurance cover funded by NEC.
• Group Pension Plan with employer contributions up to 8.5%.
• Access to LinkedIn Learning with over 15,000 courses.