Scheduling Associate - Remote

Overview

The Scheduling Associate role at Neal R. Gross & Co. (NRGCO) is a fully remote position focused on coordinating legal proceedings and ensuring exceptional client service.

In Short

• Fully remote role for those with court reporting industry experience.
• Coordinate legal proceedings and meetings.
• Respond to client requests via email and phone.
• Maintain accurate scheduling records in proprietary software.
• Confirm and cancel assignments for the next business day.
• Resolve scheduling issues and escalate complex matters.
• Build and maintain strong professional relationships.
• Book conference rooms and travel arrangements.
• Work closely with the court reporting team.
• Must be available 9am-5pm to respond to client communications.

Requirements

• Experience in the court reporting industry.
• Highly organized and detail-oriented.
• Strong problem-solving skills.
• Ability to manage complex schedules.
• Proficiency with technology and software.
• Excellent customer service skills.
• Self-motivated and quality-focused.
• Strong communication skills.
• Ability to thrive in a fast-paced environment.
• Hospitality mindset.

Benefits

• Work from home flexibility.
• Opportunity to work in a dynamic legal environment.
• Professional development opportunities.
• Collaborative team culture.
• Exposure to various aspects of court reporting.