Consumer Hotline Producer - Remote

Overview

The Consumer Hotline Producer will research and develop consumer stories for local TV news segments, investigate viewer complaints, and assist reporters in gathering information.

In Short

• Research and develop consumer stories for local TV news.
• Investigate viewer complaints and facilitate dispute resolutions.
• Assist reporters and producers in gathering information.
• Assess and prioritize news tips and viewer submissions.
• Track consumer trends and provide reports.
• Maintain communication with reporters and producers.
• Respond to viewer complaints.
• Update government and NGO resources for viewers.

Requirements

• Fluency in Spanish and English.
• Solid research skills.
• Excellent phone and communication skills.
• Must be 18 years or older.
• Must have unrestricted work authorization in the USA.
• Willingness to work in the DFW area.
• Availability to work evenings, weekends, and holidays.
• 4-year college degree preferred.
• Experience in a local TV newsroom is a plus.

Benefits

• Opportunity to work remotely.
• Engagement with diverse content creation.
• Supportive work culture focused on diversity and inclusion.