Benefit Specialist, Consumer Driven Healthcare - Remote

Overview

This is a full-time, fully remote position at the NBS service center, focusing on providing excellent customer service and support.

In Short

• Full-time remote position, Monday through Friday.
• Provide excellent customer service via phone, email, and chat.
• Maintain a courteous and professional demeanor with clients.
• Meet Key Performance Indicators (KPIs) for productivity.
• Review and upload reimbursement claims efficiently.
• Adjudicate claims occasionally.
• Complete additional projects as assigned by supervisors.

Requirements

• Ability to work effectively in a remote environment.
• Strong typing and 10-key skills.
• Excellent customer service skills.
• Strong writing skills with a focus on proper spelling and grammar.
• Highly motivated with a positive attitude.
• Reliable and able to work quickly and accurately.
• Ability to work well within a team.
• Spanish speaking is a plus.
• High School diploma or equivalent work experience required.

Benefits

• Wonderful working environment with opportunities for growth.