Staff Engineer - DevOps Site Reliability - Remote

Overview

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (19000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!

In Short

• Experienced L3 SRE engineer based on business-critical SaaS application.
• Capacity to L3 across the full stack including infra, backend and front-end, before escalation to engineering business unit.
• Capacity to automate SRE tools to provide proactive.
• L3 support, close to our tech monitoring strategy.
• Capacity to work under business pressure for business critical applications.
• Capacity to communicate accordingly with L1,L2, Engineering, Product managers, leadership and end-users during troubleshooting.
• Experience with incident and problem management.
• Experience with multitenant applications.
• Solid understanding of networking concepts like VPCs, subnets, firewalls, and load balancing, TLS and SSL.
• Experience with CI/CD pipelines (e.g., Jenkins, Github Actions) & version control.

Requirements

• Must have Skills: EKS, Github Actions, Python (Strong), Kubernetes (Expert), Prometheus.
• Good to Have Skills: Previous experience building a user-facing GenAI/LLM software application.
• Security best practices in cloud environments.
• FastAPI and NextJS experience.
• Websockets, Server-Side Events, Pub/Sub (RabbitMQ, Kafka, etc.).
• Cloud security concepts (IAM, access control).
• Terraform experience.

Benefits

• Dynamic and non-hierarchical work culture.
• Opportunity to work with a global team of experts.
• Engagement in innovative projects.