Remote Otter LogoRemoteOtter

Program Manager - Remote

Posted Yesterday
Project Management
Full Time
PH

Overview

Muvr is a fast-growing, AI-powered logistics and marketplace platform — think Uber or Grab for movers, deliveries, and last-mile logistics. We connect customers, drivers, and partners to create a seamless experience for moving, delivering, and removing items with speed, safety, and reliability.

In Short

  • Owns the Central Ops operating cadence and cross-functional execution system.
  • Drives KPI governance, weekly business reviews, incident-to-RCA-to-CAPA flow.
  • Ensures work lands in ClickUp with clear owners and due dates.
  • Run the weekly KPI operating rhythm: rollups, trend reviews, actions, CAPA tracking.
  • Operate the incident and escalation pipeline.
  • Maintain the Central Ops “system of record” hygiene in ClickUp.
  • Coordinate cross-department programs that reduce ops load and increase first-time success.
  • Publish leadership-ready weekly reads on operational movements.

Requirements

  • 4 to 8 years in ops program management, marketplace ops, or service ops.
  • Strong incident management, root cause facilitation, and CAPA discipline.
  • Deep comfort with ambiguity and driving alignment without authority.

Benefits

  • Relentless follow-through and escalation early.
  • Clarity over comfort as a non-negotiable trait.
Muvr logo

Muvr

Muvr is a dynamic platform that connects movers with individuals seeking quick and reliable moving services, including furniture deliveries and junk removal. The company offers flexible earning opportunities, allowing movers to choose their own schedules and work conditions, whether part-time, full-time, or seasonal. Muvr emphasizes the importance of fair pay and prompt earnings, providing instant payment after each completed order. With a mission to transform the moving industry, Muvr empowers its movers by enabling them to control their work and earnings while fostering a supportive community that values collaboration and mutual success.

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