Client Service Technician 1 - Remote

Overview

The Client Service Technician 1 will respond to service calls to evaluate, diagnose, and perform repair and planned maintenance on customers' basic biomedical equipment, ensuring customer satisfaction through service excellence.

In Short

• Respond to service calls for biomedical equipment.
• Perform troubleshooting and repair under supervision.
• Conduct preventative maintenance and safety inspections.
• Assist experienced engineers with equipment installation.
• Maintain communication with customers for service updates.
• Document service logs and manage repair parts orders.
• Work as part of a local team for efficient service delivery.
• Comply with GE policies and customer access requirements.
• Participate in ongoing professional development.
• Maintain a valid Driver's License and be available for on-call duties.

Requirements

• Associate's or Bachelor's degree in relevant fields or equivalent experience.
• 2+ years of experience servicing electrical or mechanical equipment.
• Familiarity with web applications and Microsoft Office.
• Ability to lift up to 35 lbs and perform physical tasks.
• Willingness to work after hours or weekends as needed.
• Compliance with background checks and health requirements.

Benefits

• Great work environment and professional development opportunities.
• Challenging career paths in healthcare technology.
• Competitive compensation.
• Equal opportunity employer with diverse workplace.
• Relocation assistance not provided.