Cyber Client Service Technician - Remote

Overview

The Cyber Client Service Technician (C-CST) is a dedicated resource for all issues related to clinical device cybersecurity, acting as the primary liaison between GE HealthCare and the customer’s IT and security department.

In Short

• Troubleshoot and maintain medical device cybersecurity.
• Serve as the primary contact for device security issues.
• Collaborate with various teams to enhance customer satisfaction.
• Implement site cyber security policies.
• Maintain communication with customers regarding security issues.
• Identify sales leads and participate in revenue programs.
• Provide training on clinical equipment security.
• Adhere to GE security policies and procedures.
• Work with device manufacturers on cybersecurity issues.
• Stay updated on market trends and competitor information.

Requirements

• Associate’s or bachelor’s degree in relevant fields or equivalent experience.
• 2+ years of experience servicing medical equipment.
• Strong communication skills.
• Experience with troubleshooting mechanical and electronic equipment.
• Ability to lift up to 35 lbs unassisted.
• Valid driver’s license required.
• Legal authorization to work in the U.S. is necessary.
• Background check compliance required.

Benefits

• Competitive compensation and professional development opportunities.
• Supportive work environment fostering collaboration.
• Career growth within a global organization.
• Flexible total rewards designed to unlock ambition.
• Relocation assistance provided.