Software Training Consultant I - ENT - Remote

Overview

Join ModMed as a Software Training Consultant I, focusing on training clients on medical software and improving training materials to enhance client success.

In Short

• Train clients on medical software using various training techniques.
• Establish rapport with diverse audiences.
• Report software improvements to engineers.
• Help clients adopt best practices for managing their practice.
• Manage time effectively and ensure timely training.
• Coordinate training schedules with project managers.
• Collaborate on training materials and programs.
• Record client feedback during training.
• Contribute to the creation of training resources.
• Maintain certification on application materials.

Requirements

• Ability to travel 75-90% including weekends.
• 2+ years of experience in software training or relevant medical practice.
• Strong problem-solving and decision-making skills.
• Excellent written and verbal communication skills.
• Empathetic communicator with a consultative approach.
• Ability to work independently and as part of a team.
• Positive attitude with a customer service focus.
• Professional approach to customer situations.
• Effective communication and relationship-building skills.
• Excellent time management and organizational skills.

Benefits

• Comprehensive medical, dental, and vision benefits.
• 401(k) matching contributions.
• Generous Paid Time Off and Paid Parental Leave.
• Company paid Life and Disability benefits.
• Professional development opportunities.
• Global presence and collaboration opportunities.
• Weekly catered meals and wellness programs.