Software Training Consultant I - Dermatology/Plastics - Remote

Overview

Join ModMed as a Software Training Consultant I, where you will make a positive impact on healthcare by training clients on our proprietary medical software.

In Short

• Train clients on medical software using various training techniques.
• Establish rapport and credibility with diverse audiences.
• Report software improvements to engineers.
• Help clients adopt best practices for managing their practice.
• Manage client training schedules effectively.
• Collaborate with various departments to improve training materials.
• Record client feedback during training.
• Contribute to creating training resources.
• Maintain certification on application materials.
• Ability to travel for training sessions.

Requirements

• 2+ years of experience in software training or relevant medical practice.
• Strong problem-solving and decision-making skills.
• Excellent written and verbal communication skills.
• Empathetic communicator with a consultative approach.
• Able to work independently and as part of a team.
• Positive attitude with a customer service focus.
• Ability to manage time effectively and meet deadlines.
• Basic knowledge of Apple products.
• Detail-oriented and able to learn new software quickly.

Benefits

• Comprehensive medical, dental, and vision benefits.
• 401(k) matching contributions.
• Generous Paid Time Off and Paid Parental Leave.
• Company paid Life and Disability benefits.
• Professional development opportunities.
• Global presence with remote work options.
• Weekly catered meals and wellness rooms.