Senior Full Stack Engineer with VoIP (C++, JavaScript) - Remote

Overview

Join us in revolutionizing customer experiences with our client, a global leader in cloud contact center software. We bring the power of cloud innovation to enterprises worldwide, empowering businesses to deliver seamless, personalized, and joyful customer interactions.

In Short

• Contribute to the robust development of the global voice platform.
• Write high-quality code in C++ adhering to best practices.
• Participate in code reviews to maintain code integrity and quality.
• Enhance system capabilities for compatibility with Google Cloud.
• Troubleshoot solutions and provide detailed Root Cause Analysis reports.
• Support CI/CD automation pipelines for voice services.
• Respond to production issues and collaborate with the team.
• Create technical documentation for system maintenance.
• Communicate effectively with peer development teams.
• Apply performance and scalability principles in software development.

Requirements

• 5+ years of experience in software development and troubleshooting VOIP protocols.
• 5+ years of expertise in C++ programming on Windows and macOS.
• Hands-on experience with JavaScript for frontend functionality.
• Proficient in troubleshooting tools and debugging techniques.
• Experienced in addressing complex problems with intricate systems.
• Knowledge of Agile/Scrum methodologies.
• Bachelor's degree in a relevant discipline.
• Positive, self-motivated attitude with strong ownership.
• Excellent verbal and written communication skills.

Benefits

• Join a technology development team with a 99% project success rate.
• Competitive compensation and benefits package.
• Work from anywhere with a flexible remote work culture.
• Professional development opportunities including certification programs.
• Collaborate on impactful projects for top global clients.
• Thrive in an inclusive and supportive work environment.
• Join sustainable business practices focused on IT education and community empowerment.