Junior Business Intelligence Analyst - Remote

Overview

We are looking for a detail-oriented Junior Business Intelligence Analyst to support data-driven decision-making for our infrastructure and cloud services. The role involves creating reports, dashboards, and insights to help business and technical teams make informed decisions.

In Short

• Collect, analyze, and interpret datasets to generate actionable insights.
• Create and maintain reports, dashboards, and visualizations using BI tools such as DOMO or Grafana.
• Assist in cost analysis and comparisons of IaaS services and deployment options.
• Support data mapping, validation, and documentation to ensure data accuracy and consistency.
• Collaborate with stakeholders to gather requirements and help translate them into actionable tasks.
• Participate in Agile ceremonies and support project deliverables.
• Work with SRE and operations teams to monitor system performance and reliability metrics.
• Write and optimize basic SQL queries to extract, transform, and analyze data from multiple sources.
• Assist in tracking KPIs to monitor infrastructure efficiency, reliability, and cost optimization.

Requirements

• 1+ year of experience as a Business Intelligence Analyst.
• Hands-on experience with BI/reporting tools like DOMO, Grafana, or similar.
• Some practical experience in data analysis, reporting, or BI (internships or projects are acceptable).
• Basic knowledge of SQL and relational databases (MySQL, PostgreSQL, or similar).
• Experience with NoSQL databases (MongoDB) is a plus.
• Strong analytical and problem-solving skills.
• Interest in cloud infrastructure and IaaS environments.
• Exposure to SRE principles (SLIs, SLOs, error budgets) or willingness to learn.
• Familiarity with Agile methodologies and tools such as JIRA.
• Basic understanding of ITIL/ITSM frameworks.

Benefits

• Culture of Relentless Performance with a 99% project success rate and more than 30% year-over-year revenue growth.
• Competitive Pay and Benefits, including health insurance, language courses, and a relocation program.
• Work From Anywhere Culture with flexibility that comes with remote work.
• Growth Mindset with professional development opportunities, including certification programs and mentorship.
• Global Impact by collaborating on impactful projects for top global clients.
• Welcoming Multicultural Environment with open communication and regular team-building events.
• Social Sustainability Values focused on IT education, community empowerment, and environmental sustainability.