Google DialogFlow CCAI Engineer (with Python) - Remote

Overview

We are looking for a skilled Google Dialogflow Bot Developer with strong Python programming expertise to design, develop, and optimize conversational AI solutions and self-service IVR components.

In Short

• Design and develop conversational AI solutions using Dialogflow ES/CX and Google generative playbooks.
• Build and maintain dialog flows, intents, entities, and fulfillment services.
• Develop Python-based middleware, backend services, and APIs to integrate bots with enterprise systems.
• Optimize bot performance by implementing NLP best practices, context management, and error handling.
• Collaborate with UX and business teams to define conversation design and user journeys.
• Implement logging, monitoring, and analytics to track bot performance and improve customer experience.
• Provide technical leadership, mentor junior developers, and perform code reviews.

Requirements

• 4+ years of software development experience, with at least 3 years in Dialogflow ES/CX.
• Strong programming experience in Python (Flask/FastAPI/Django).
• Hands-on experience with Google Cloud Platform (GCP) services (CCAI, Pub/Sub, Agentic AI, Cloud Functions, Cloud Run, BigQuery).
• Expertise in designing and deploying RESTful APIs and webhooks for bot fulfillment.
• Knowledge of NLP/NLU principles, speech-to-text, and text-to-speech integration.
• Familiarity with third-party integrations (CRM, contact centers, databases, etc.).
• Bachelor’s/Master’s in Computer Science, Engineering, or related field.
• Experience with version control (Git), CI/CD pipelines, and Agile methodologies.
• Strong debugging, problem-solving, and communication skills.

Benefits

• Culture of Relentless Performance with a 99% project success rate.
• Competitive Pay and Benefits, including health insurance and language courses.
• Work From Anywhere Culture with flexibility in remote work.
• Growth Mindset with professional development opportunities.
• Global Impact on impactful projects for top global clients.
• Welcoming Multicultural Environment with a dynamic global team.
• Social Sustainability Values focused on IT education and community empowerment.