Revenue Cycle Management (RCM) Business Analyst - Remote

Overview

The RCM Business Analyst will be the insights partner for the Revenue Cycle leadership team. This role goes beyond reporting—you’ll work directly with the Head of RCM to surface key trends in revenue cycle performance, highlighting strengths, risks, and opportunities, and help set focus areas for managers and supervisors. You’ll be responsible for identifying early trends in denials, insurance A/R, reimbursement, and bad debt, while also supporting coding audits, payer rate negotiations, and cross-functional data needs. This role is ideal for someone who can toggle between high-level strategy and hands-on analytics.

In Short

• Partner with RCM leaders to proactively identify trends in denials, insurance A/R, and reimbursement, highlighting strengths, risks, and opportunities that shape leadership priorities
• Fulfill ad hoc reporting requests from internal stakeholders (Customer Success, Finance, Payor Strategy, Operations, etc.)
• Support QA of coding and claim submission processes by building sampling and audit frameworks.
• Develop, automate, and maintain recurring revenue cycle dashboards and KPIs for leadership and cross-functional teams.
• Act as the internal subject matter expert for revenue cycle data definitions, reporting standards, and data integrity.

Requirements

• Data-modeling and financial analysis skills
• Advanced knowledge of Google Sheets and/or Microsoft Excel required
• The ability to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence
• Strong understanding of healthcare reimbursement, payer contracting, and claims/denial management required
• Excellent analytical, problem-solving, and communication skills; able to distill complex data into clear insights for leadership.
• Experience with Athenahealth or other EHR/PM systems required

Benefits

• Background in telehealth or multi-state provider organizations preferred