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Patient Service Representative - Billing - Remote

Posted 2 days ago
Customer Service
Full Time
Worldwide
23 - 25 USD/hour

Overview

The Patient Service Representative - Billing at Midi Health is responsible for providing exceptional service to patients, focusing on billing-related inquiries and ensuring effective communication throughout the patient journey.

In Short

  • Primary contact for patients, ensuring effective communication.
  • Collaborate with clinical teams to verify insurance coverage.
  • Assist patients in understanding financial obligations.
  • Utilize Zendesk to resolve patient billing inquiries.
  • Participate in audits to detect billing discrepancies.
  • Contribute to initiatives improving patient experiences.
  • Assist with scheduling appointments and updating EHR.
  • Manage intake procedures and collect payments.
  • Ensure compliance with privacy regulations.

Requirements

  • 2-5 years of patient experience; 1-2 years of billing experience preferred.
  • 2 years of experience with Zendesk.
  • 2 years of experience with Athena.
  • 2 years of experience with Google Workplace.
  • Strong verbal and written communication skills.
  • Reliable internet and a quiet workplace.

Benefits

  • Compensation of $23-25 per hour.
  • Opportunity to join a growing start-up.
  • Health, dental, and paid time off.
  • 100% remote work environment.
Midi Health logo

Midi Health

Midi Health is a healthcare organization dedicated to providing exceptional patient care and support. As a Patient Service Representative, you will play a crucial role in facilitating communication between patients and the healthcare system, ensuring that patients receive the necessary care and assistance. The company values effective communication, privacy, and safety while delivering an optimal patient experience. With a focus on collaboration and problem-solving, Midi Health offers a supportive work environment that encourages professional growth and development. The organization is committed to diversity and inclusivity, welcoming applicants from all backgrounds.

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