Manager, Business Operations - Remote

Overview

Midi Health is the only comprehensive virtual care clinic for women in midlife navigating perimenopause, menopause, and other common midlife health challenges. Our platform provides care designed by experts, scaled by technology, and delivered by trained and compassionate clinicians. We accept most major PPO insurance products, offering convenient access to clinical care through telehealth visits, 24/7 messaging, and responsible prescribing of medications, supplements, and other therapies.

We’re passionately focused on improving the symptoms of women’s midlife hormone changes because the current system too often leaves women misdiagnosed and undertreated. At Midi, we’re changing that.

In Short

• This is a rare opportunity to drive meaningful impact at the intersection of healthcare, technology, and operations.
• You’ll be a core member of our operations leadership team.
• Own high-priority projects and fix friction in how we work.
• Turn data into action and help answer key operational questions.
• Find leverage points and surface high-impact opportunities.
• Map, analyze, and improve operational workflows.
• Partner with Product, Clinical, and Engineering teams.
• Create dashboards and define KPIs.
• Lead cross-functional projects with company-wide visibility.
• Develop repeatable playbooks and best practices.

Requirements

• A systems thinker who can spot inefficiencies.
• Comfortable in high-growth, fast-moving environments.
• Obsessed with operational excellence.
• Great at communicating complex ideas simply.
• Experienced in people management of teams of 2+.

Benefits

• Opportunity to make a significant impact in women's health.
• Work with a passionate and innovative team.
• Engage in meaningful projects that improve operational efficiency.
• Flexible work environment.
• Access to professional development resources.