Part Time Client Satisfaction Specialist - Remote

Overview

The Client Satisfaction Specialist is responsible for building and maintaining relationships with clients and referral partners, ensuring a welcoming and valued experience for all.

In Short

• Part-time position requiring approximately 30 hours per week.
• Remote work from home opportunity.
• Focus on client follow-ups and relationship management.
• Handle administrative tasks as needed.
• Exceptional customer service and people skills are essential.
• Utilize Microsoft Office products for daily tasks.
• Must be detail-oriented and self-motivated.
• Communicate effectively with clients and staff.
• Send birthday and thank you cards to clients.
• Follow up on Google review requests.

Requirements

• High School Diploma required.
• Working knowledge of Microsoft Office products (Outlook, Teams, Excel).
• Critical thinking and professionalism.
• Ability to multi-task and prioritize effectively.
• Excellent communication skills.
• Attention to detail and follow-up skills.

Benefits

• Flexible work hours.
• Opportunity to work from home.
• Engaging work environment.
• Build valuable relationships in the legal field.