Intake & Operations Coordinator - Remote

Overview

We are hiring a detail-oriented and compassionate Intake & Operations Coordinator to support multiple therapy practices.

In Short

• Temporary role with potential for long-term
• Remote position; must reside in Georgia
• Schedule: Monday–Friday, 9:00am–3:00pm EST
• Self-paced paid onboarding (~15 hours during the first week)
• Pay: $16–18/hour depending on experience
• First point of contact for individuals seeking therapy services
• Manage incoming inquiries and guide clients through the intake process
• Schedule appointments and maintain accurate client records
• Support administrative workflows across multiple practices
• Requires warm, professional communication and strong organization

Requirements

• Experience in mental health or healthcare administration
• Strong organizational skills
• Ability to communicate clearly with clients and clinicians
• Familiarity with EHR systems
• Attention to detail
• Consistent daytime availability
• Ability to balance multiple tasks
• Compassionate and professional demeanor
• Willingness to follow up with prospective clients
• Ability to support administrative workflows

Benefits

• Competitive hourly pay
• Flexible remote work environment
• Self-paced onboarding and training
• Potential for long-term employment
• Opportunity to make a positive impact in clients' lives