As Product Operations Leader, you will be a key member of the Product organization, reporting directly to the Chief Product Officer. You'll be responsible for creating and implementing the operational framework that enables our product teams to work efficiently and effectively at scale. This role combines strategic thinking with hands-on operational excellence to support our product organization's growth.

In Short

Design and implement scalable processes, tools, and workflows to enhance product development efficiency and cross-functional collaboration
Partner with Product, Engineering, and Design leaders to establish and optimize product development methodologies and best practices
Create and maintain product team metrics and dashboards to drive data-informed decision making
Develop and oversee product portfolio management processes, including roadmap planning
Lead initiatives to improve product feedback loops, including streamlining communication between GTM and R&D teams
Build and manage internal product documentation and knowledge management systems
Drive operational excellence in product planning, execution, and launch processes
Identify opportunities for process improvement and lead change management initiatives

Requirements

7+ years of experience in Product Operations, Product Management, or related roles
Proven track record of building and scaling operational processes in fast-growing technology companies
Strong understanding of product development methodologies and best practices
Excellence in cross-functional collaboration and stakeholder management
Experience implementing and optimizing product development tools and systems
Strong analytical skills with experience in data-driven decision making
Outstanding written and verbal communication skills
Bachelor's degree in Business, Computer Science, or related field

Benefits

Excellent medical, dental, vision, and life insurance coverage, including a One Medical membership
Paid parental leave
FSA (Flexible spending account)
Retirement planning - Traditional and ROTH 401(k)
Flexible time off
Employee assistance program (mental health benefits)
Culture where personal growth is highly valued