Product Operations Leader - Remote

Overview

As Product Operations Leader, you will be a key member of the Product organization, reporting directly to the Chief Product Officer. You'll be responsible for creating and implementing the operational framework that enables our product teams to work efficiently and effectively at scale. This role combines strategic thinking with hands-on operational excellence to support our product organization's growth.

In Short

• Design and implement scalable processes, tools, and workflows to enhance product development efficiency and cross-functional collaboration
• Partner with Product, Engineering, and Design leaders to establish and optimize product development methodologies and best practices
• Create and maintain product team metrics and dashboards to drive data-informed decision making
• Develop and oversee product portfolio management processes, including roadmap planning
• Lead initiatives to improve product feedback loops, including streamlining communication between GTM and R&D teams
• Build and manage internal product documentation and knowledge management systems
• Drive operational excellence in product planning, execution, and launch processes
• Identify opportunities for process improvement and lead change management initiatives

Requirements

• 7+ years of experience in Product Operations, Product Management, or related roles
• Proven track record of building and scaling operational processes in fast-growing technology companies
• Strong understanding of product development methodologies and best practices
• Excellence in cross-functional collaboration and stakeholder management
• Experience implementing and optimizing product development tools and systems
• Strong analytical skills with experience in data-driven decision making
• Outstanding written and verbal communication skills
• Bachelor's degree in Business, Computer Science, or related field

Benefits

• Excellent medical, dental, vision, and life insurance coverage, including a One Medical membership
• Paid parental leave
• FSA (Flexible spending account)
• Retirement planning - Traditional and ROTH 401(k)
• Flexible time off
• Employee assistance program (mental health benefits)
• Culture where personal growth is highly valued