Customer Service Representative (m/f/d) - Remote

Overview

The MetPro Group is a global manufacturer and specialist in innovative solutions for corrosion protection packaging, trusted by renowned companies in the metal processing industry for over 40 years.

In Short

• Proactive customer support (internal) nationally and internationally
• Preparation of offers and order processing
• Appointment scheduling/monitoring
• Master data maintenance and price verification
• Internal coordination with purchasing, sales, and production

Requirements

• Completed commercial training or comparable qualification
• Professional experience in sales support/order processing
• Very good knowledge of a standard ERP system and MS Office
• Engaged, motivated, and open-minded personality
• Strong hands-on mentality
• Assertiveness, service orientation, negotiation skills, and good communication abilities
• Good English skills in spoken and written form, at least at B2 level

Benefits

• Diverse tasks & optimal conditions for implementing your own ideas
• Participation in the company's success
• Flexible working hours & possibility for home office
• Individual training opportunities & modern work tools
• Friendly team in an international environment
• Permanent employment contract with attractive remuneration
• ...and many more benefits (company contributions to retirement plans, fruit baskets, free beverages, etc.)