Portuguese Speaking Customer Service Representative - Remote

Overview

Mercier Consultancy is thrilled to offer a fantastic opportunity for Portuguese Speaking Customer Service Representatives to join our dynamic team in picturesque Greece, complete with a fully paid relocation package! In this essential role, you will be instrumental in providing top-notch support to our Portuguese-speaking clients, ensuring their inquiries are addressed with professionalism and care. Experience living in Greece, renowned for its stunning scenery, rich history, and vibrant culture, while furthering your career in a supportive environment. If you are dedicated to helping others and eager for a new adventure, we welcome your application!

In Short

• Deliver exceptional customer service in Portuguese via phone, email, and live chat.
• Assist customers with their inquiries regarding products and services, providing accurate and timely assistance.
• Effectively resolve customer complaints and issues, maintaining positive client relationships.
• Thoroughly document customer interactions and contribute feedback for service enhancement.
• Collaborate with team members to improve overall service quality and address common challenges.
• Stay up-to-date with company offerings and industry trends to offer well-informed support.
• Engage in continuous training and development to refine your customer service skills.

Requirements

• Fluency in Portuguese (spoken and written).
• Strong communication skills and a customer-oriented mindset.
• Ability to work in a fast-paced environment.
• Experience in customer service is a plus.
• Willingness to relocate to Greece.

Benefits

• Fully paid relocation package to Greece.
• Opportunity to experience living in a beautiful country.
• Supportive work environment with continuous training.
• Career advancement opportunities.