Japanese Speaking Customer Service Representative - Remote

Overview

Mercier Consultancy is thrilled to announce an exceptional opportunity for Japanese Speaking Customer Service Representatives to join our team in the beautiful country of Bulgaria, complete with a fully paid relocation package! In this important role, you will provide outstanding support to our Japanese-speaking clients, ensuring their inquiries are handled efficiently and professionally. Experience the rich culture and stunning landscapes of Bulgaria while enhancing your career in a dynamic and supportive environment. If you are passionate about customer service and ready for an exciting new adventure, we would love to hear from you!

In Short

• Deliver high-quality customer service in Japanese.
• Assist customers with queries regarding products and services.
• Effectively resolve customer complaints and issues.
• Accurately document customer interactions.
• Collaborate with team members to enhance service quality.
• Stay informed about company offerings and industry trends.
• Participate in ongoing training sessions.

Requirements

• Fluency in Japanese.
• Strong communication skills.
• Experience in customer service roles.
• Ability to resolve issues effectively.
• Team collaboration skills.
• Willingness to participate in training.

Benefits

• Fully paid relocation package.
• Opportunity to work in a dynamic environment.
• Experience the culture and landscape of Bulgaria.
• Supportive team environment.