Hungarian Speaking Customer Service Agent - Remote

Overview

Mercier Consultancy Europe is seeking a Hungarian Speaking Customer Service Agent to join our Retail Industry team. In this vital role, you will support our Hungarian-speaking customers by addressing their inquiries related to products, services, orders, and returns. Your efforts will contribute to ensuring a positive shopping experience for our clients. If you are passionate about customer service, have a keen eye for detail, and enjoy working in a fast-paced retail environment, we would love to have you on board!

In Short

• Provide exceptional customer support in Hungarian for inquiries related to retail products and services.
• Assist customers with order placements, modifications, and cancellations.
• Resolve issues related to returns, exchanges, and product information efficiently.
• Maintain accurate documentation of customer interactions and feedback.
• Collaborate with other departments to ensure customer needs are met promptly.
• Stay informed about current promotions and new product offerings to assist customers effectively.
• Gather customer feedback and contribute ideas for service enhancement.

Requirements

• Fluency in Hungarian.
• Strong communication skills.
• Experience in customer service, preferably in retail.
• Detail-oriented and organized.
• Ability to work in a fast-paced environment.

Benefits

• Opportunity to work in a dynamic retail environment.
• Collaborative team atmosphere.
• Training and development opportunities.