Danish Speaking Client Relations Specialist - Remote

Overview

Join our vibrant team at Mercier Consultancy Europe as a Danish Speaking Client Relations Specialist! In this exciting role, you'll be the friendly voice and trusted advisor for our Danish-speaking clients, guiding them through our innovative services and ensuring they have a stellar experience. Your passion for exceptional customer service and your ability to communicate effectively will play a crucial role in building strong relationships and addressing client needs. If you're ready to embark on a fulfilling journey where you can make a real difference, we want to hear from you!

In Short

• Be the go-to contact for our Danish-speaking clients, responding to their inquiries with enthusiasm and expertise.
• Help clients navigate our offerings and assist with any challenges they face, ensuring a seamless experience.
• Build meaningful connections by following up with clients and actively seeking their feedback.
• Collaborate with internal teams to resolve issues swiftly while maintaining client satisfaction.
• Stay informed on industry trends and our services to equip clients with the best advice.
• Document client interactions to foster continuous improvement in our service delivery.

Requirements

• Fluency in Danish and English.
• Strong communication skills.
• Experience in customer service or client relations.
• Ability to work collaboratively with teams.
• Problem-solving mindset.
• Proficiency in documentation and reporting.

Benefits

• Opportunity to work in a dynamic environment.
• Professional development and training.
• Supportive team culture.
• Flexible working hours.
• Competitive salary.