Danish Speaking Customer Service Agent - Remote in Greece

Overview

Join our team at Mercier Consultancy Europe as a Danish Speaking Customer Service Agent in the Healthcare industry, working remotely from beautiful Greece! In this fulfilling role, you'll have the opportunity to support Danish-speaking customers by providing them with essential information related to healthcare services and products.

In Short

• Offer friendly and effective customer service in Danish for inquiries related to healthcare products and services.
• Assist customers with questions about their healthcare options and guide them through processes.
• Resolve customer issues and inquiries promptly while ensuring a positive experience.
• Maintain accurate documentation of customer interactions and feedback.
• Work collaboratively with healthcare professionals and teams to provide the best support.
• Stay updated on healthcare trends and product information to assist customers effectively.

Requirements

• Fluency in Danish, both written and spoken.
• Excellent communication and interpersonal skills.
• Experience in customer service, preferably in the healthcare sector.
• Ability to work independently and as part of a team.
• Strong problem-solving skills.
• Familiarity with healthcare products and services.

Benefits

• Work from the comfort of your home in Greece.
• Opportunity to make a difference in people's lives.
• Supportive team environment.
• Continuous training and development opportunities.
• Flexible working hours.