Dutch-speaking Customer Service Positions in Bulgaria - Paid Relocation - Remote

Overview

Mercier Consultancy BG is thrilled to present exciting opportunities for Dutch-speaking professionals in Bulgaria, with paid relocation support! This is a fantastic chance for individuals who wish to enhance their careers in a vibrant, multicultural environment while enjoying the beautiful surroundings of Bulgaria. Join our team, where your language skills and expertise will be highly valued as you engage with clients and provide top-notch services.

In Short

• Provide exceptional customer service and support in Dutch, addressing client inquiries and ensuring satisfaction.
• Manage communication with Dutch-speaking clients on various platforms, including phone, email, and chat.
• Understand client needs and deliver tailored solutions while liaising with operational teams.
• Document customer interactions accurately and maintain detailed records.
• Stay up-to-date with product offerings, company policies, and industry best practices.
• Contribute to continuous improvement initiatives by gathering client feedback and suggestions.

Requirements

• Fluency in Dutch, both written and spoken.
• Strong communication skills.
• Ability to work in a team-oriented environment.
• Experience in customer service is a plus.
• Problem-solving skills and attention to detail.

Benefits

• Paid relocation support to Bulgaria.
• Opportunity to work in a multicultural environment.
• Professional growth and career development opportunities.
• Competitive salary and benefits package.