Dutch Speaking Consultant for Online Payment Solutions - Remote

Overview

Mercier Consultancy is searching for a talented Dutch Speaking Consultant to join our Online Payment Solutions Department. In this integral role, you will provide exceptional support and consultation to our Dutch-speaking clients, helping them successfully implement and utilize our innovative payment solutions.

In Short

• Build and maintain strong relationships with clients, understanding their online payment needs.
• Assist clients in the integration and configuration of our payment systems on their platforms.
• Respond to client inquiries and provide expert technical support in Dutch.
• Conduct training sessions to ensure clients can effectively use our payment solutions.
• Collaborate with internal teams to enhance service delivery based on client feedback.
• Stay informed about the latest industry trends and developments in online payment solutions.
• Gather and analyze client insights to inform product improvements.

Requirements

• Fluency in Dutch and English.
• Experience in customer support or consultancy roles.
• Knowledge of online payment systems and technologies.
• Strong communication and interpersonal skills.
• Ability to work collaboratively within a team.
• Problem-solving skills and a client-focused approach.

Benefits

• Opportunity to work with innovative payment solutions.
• Supportive and collaborative team environment.
• Professional development and training opportunities.
• Flexible working hours.