Residential Claim Specialist (Field & Desk) - Remote

Overview

The Residential Claim Specialist at TD Insurance handles complex claims for high net worth clients, providing expert support and ensuring a legendary customer experience.

In Short

• Manage complex, high-risk insurance claims.
• Collaborate with internal and external partners.
• Identify and manage fraudulent claims.
• Support process improvement initiatives.
• Conduct on-site investigations and assessments.
• Deliver presentations to senior leadership.
• Mentor and develop team members.
• Ensure compliance with regulations.
• Participate in cross-functional initiatives.
• Maintain a culture of risk management.

Requirements

• 5+ years of relevant experience in insurance.
• Expert knowledge in claims management.
• Strong negotiation and communication skills.
• Ability to handle high net worth client interactions.
• Experience in risk management practices.
• Proficiency in documentation and regulatory compliance.
• Ability to work collaboratively in a team environment.
• Demonstrated capability in process improvement.
• Willingness to engage in ongoing professional development.
• Strong analytical and problem-solving skills.

Benefits

• Competitive salary and variable compensation.
• Health and well-being benefits.
• Retirement savings programs.
• Paid time off and banking benefits.
• Career development opportunities.
• Access to mentoring programs.
• Supportive work environment promoting diversity.
• Training and onboarding sessions.
• Regular performance management conversations.
• Commitment to community engagement and giving.