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Customer Service Representatives for a Financial Institution - Remote

Posted 2 weeks ago
Customer Service
Full Time
Greece

Overview

The company Mellon Technologies is looking to hire Customer Service Representatives for a major Financial Institution, specifically for incoming calls, located in the Evros region (Alexandroupoli, Orestiada).

In Short

  • Provide customer service via phone, email, or online chat for banking products.
  • Manage and log customer requests.
  • Handle customer complaints and resolve issues.
  • Inform existing and potential customers about banking products and services.

Requirements

  • Strong communication skills.
  • Ability to manage customer inquiries effectively.
  • Experience in customer service preferred.
  • Problem-solving skills.

Benefits

  • Competitive salary.
  • Opportunity for career advancement.
  • Comprehensive training provided.
Mellon Group of Companies logo

Mellon Group of Companies

Mellon Group of Companies is a dynamic organization specializing in providing customer service solutions for major financial institutions. The company is focused on delivering exceptional support through various communication channels, including phone, email, and online chat, specifically for banking products. With a commitment to customer satisfaction, Mellon Group emphasizes a customer-centric approach and offers a modern, friendly work environment, along with competitive benefits such as private health insurance and the option for remote work.

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