Customer Service Representative for Financial Institution - Remote

Overview

The Mellon Technologies, the parent company of the Mellon Group, holds a leading role in electronic transactions, telephone service, and business process outsourcing services, and is seeking a Customer Service Representative for a Bank based in Ioannina.

In Short

• Providing telephone support to individual customers through incoming calls for a major banking organization.
• Managing and recording requests regarding card and e-banking issues.
• Full-time employment with a five-day, 8-hour shift schedule in rotating shifts 24/7.
• Working 2 weekends per month (with corresponding days off).
• 6 weeks of paid training remotely.

Requirements

• Strong communication skills.
• Experience in customer service preferred.
• Ability to work in shifts.
• Familiarity with banking products and services is a plus.

Benefits

• Paid training.
• Dynamic work environment.
• Opportunities for career advancement.
• Flexible working hours.