RCM Customer Service Representative - Remote

Overview

MedMan is seeking a dedicated and detail-oriented RCM Customer Service Representative to join our team. In this role, you’ll serve as the primary point of contact for patients and payers regarding billing and account inquiries, supporting the revenue cycle process by providing exceptional service.

In Short

• Remote position available for candidates in specific states.
• Serve as primary contact for billing inquiries.
• Resolve billing issues and ensure timely communication.
• Requires strong communication and problem-solving skills.
• No prior billing experience required.
• Must thrive in a fast-paced environment.
• Engage with patients and discuss payment options.
• Collaborative team environment.
• Focus on delivering a positive patient experience.
• Opportunity to learn and grow in the role.

Requirements

• High school diploma or equivalent.
• Strong verbal and written communication skills.
• Excellent customer service skills.
• Ability to handle sensitive situations with professionalism.
• Comfort with Microsoft tools.
• Strong attention to detail.
• Ability to work independently.
• Basic technical comfort preferred.

Benefits

• Join a legacy medical management company.
• Collaborative team environment.
• Opportunities for skill development.
• Supportive workplace culture.
• Impactful role in healthcare.