Product Deployment Specialist - Remote

Overview

The Product Deployment Specialist plays a vital role in supporting clinic staff to effectively use MEDFAR's web-based EMR, ensuring successful product implementation tailored to each clinic's needs.

In Short

• Define customer needs as part of the onboarding team.
• Plan and prepare technology for product deployment.
• Implement functional interfaces for product deployment.
• Develop clinical processes for optimal EMR use.
• Participate in remote and on-site deployments.
• Conduct advanced training for clinic staff.
• Organize Q&A sessions for clients.
• Design presentations and write project reports.
• Support clients throughout the deployment process.
• Apply corrective interventions to improve clinical processes.

Requirements

• Post-secondary studies in health, education, health software, or project management.
• 6 months to 3 years of relevant experience.
• Strong organizational skills.
• Excellent customer service skills.
• Ability to build interpersonal relationships.
• Excellent communication in English, both oral and written.

Benefits

• Remote-work enabled.
• Entrepreneurial culture.
• Performance-based bonus.
• Generous group insurance coverage.
• Flexible hours for work-life balance.
• Paid time-off during Christmas.
• Social and sports activities.
• Dynamic multicultural environment.
• Free parking at the office in Burnaby.