Remote Otter LogoRemoteOtter

Customer Support Representative - Remote

Posted 1 week ago
Customer Service
Full Time
MA, USA

Overview

Join Our Team at MDM Corp.

We're seeking a highly skilled and compassionate Customer Service Representative to join our team. As a representative of our Corporation, you will provide exceptional service to our Customers.

In Short

  • Answer customer inquiries and provide timely resolutions
  • Offer product and service information to customers
  • Address technical issues and provide assistance
  • Collaborate with staff to achieve goals

Requirements

  • Excellent written and verbal communication skills
  • Flexibility and adaptability in a dynamic work environment
  • Strong problem-solving skills and attention to detail
  • Proficient with computers, CRM systems, and customer service software

Benefits

  • Competitive hourly rate
  • Comprehensive benefits package, including:
  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance
  • Work-from-home options
MDM logo

MDM

MDM Corp. is a Service-Disabled Veteran-Owned business with over 30 years of experience providing regulatory, public affairs, land & right of way, and inspection services to the energy and infrastructure industries, both domestically and internationally.

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