Claims Assistant - Remote

Overview

Max Insurance is looking for a dedicated and determined Claims Assistant to help drive excellence in our claims department by providing administrative support to our Claims Adjusters.

In Short

• Join an energetic and rapidly growing team, with excellent flexibility & benefits
• Create real impact through integration of your expertise into the claims process
• Use industry leading technology to deliver the best possible claims experiences to policyholders
• Act as the first point of contact to customers who are reporting an insurance claim
• Provide excellent customer service, ensuring that every interaction results in a positive experience
• Gather and record all relevant information regarding the insurance claim and enter data into system
• Direct inbound calls to the appropriate internal resource
• Maintain effective communication with claims department staff and other stakeholders
• Provide ad-hoc administrative support to the claims department

Requirements

• 1 – 2 years of experience in an administrative support role
• A drive and eagerness to learn
• Familiarity with the insurance industry and the claims process is preferred
• The ability to prioritize and organize workload
• The desire to work in a dynamic and fast-paced environment
• The ability to be empathetic to our customers in their time of need
• A desire to help customers get back on their feet quickly
• A need to build a career with a company that has exponential growth potential

Benefits

• Health Care and Wellness: Comprehensive benefits with additional health care spending allowances
• Educational Growth: Support for lifelong learning for those looking to accelerate their career
• Tools for Success: A full suite of state-of-the-art Mac products
• Meeting-Free Focus: Maintain dedicated time to thoughtfully navigate the most important deliverables
• Paid Volunteer Hours: Promote community involvement by supporting what matters most to you
• Flexible Hours: Healthy personal-professional balance to best support life’s demands