Product Lead - ARTM Program - Remote

Overview

The Product Lead will guide a strategic customer program focused on modernizing fare payments for ARTM in Greater Montréal, working closely with the agency and Masabi’s platform.

In Short

• Lead the product relationship with ARTM, aligning goals with Masabi’s roadmap.
• Facilitate bilingual workshops to document requirements.
• Maintain a prioritized product backlog.
• Represent Product in agile ceremonies.
• Build strategic relationships with customer stakeholders.
• Manage governance reporting and KPI dashboards.
• Act as the primary product contact for internal teams.
• Drive scalable solutions for fare payments.

Requirements

• Experience in leading complex customer-facing product initiatives.
• Background in product management within SaaS or B2B environments.
• Product leadership experience.
• Ability to facilitate workshops and document requirements.
• Comfortable with scaled agile delivery.
• Fluent in English and French.
• Strong stakeholder engagement skills.
• Willingness to travel to Montréal for program events.

Benefits

• 20 days of vacation plus additional options.
• Private Healthcare and Life Insurance.
• Support for menopause.
• Workstation choice.
• Annual budget for home office expenses.
• Ability to work from anywhere for up to 3 months per year.
• Enhanced family leave.
• Collaborative work environment.