Sr. Legal Account Manager, Claims Vendor Management - Remote

Overview

The Sr. Legal Account Manager is responsible for managing relationships with external law firms and litigation vendors, focusing on performance, rate management, and strategic engagement.

In Short

• Lead stewardship meetings with vendors
• Manage onboarding and contracting processes for legal vendors
• Use data analytics to identify trends and opportunities
• Develop relationships with law firms and business partners
• Negotiate legal vendor rates
• Prepare performance updates for stakeholders
• Maintain legal vendor database
• Review billing history and spend
• Collaborate with claims leaders on vendor needs
• Work independently with high accuracy

Requirements

• Bachelor’s degree or paralegal certification
• 5-7 years of claims account management experience
• Strong presentation and communication skills
• Claims litigation experience
• Effective interpersonal and analytical skills
• Familiarity with Adobe document review
• Experience in vendor performance management
• Ability to resolve issues with stakeholders
• Innovative thinking in customer service

Benefits

• Competitive health, dental, and vision insurance
• 401(k) with employer match
• Employee Stock Purchase Plan
• PTO, corporate holidays, and floating holidays
• Parental leave