Data Analytics Associate- Public Safety - Remote

Overview

Mark43 is seeking a skilled and empathetic Data Analytics Associate-Public Safety, with experience in customer service and an interest in data analysis. This role is ideal for someone who can communicate with both technical and non-technical audiences, providing clear guidance and support.

In Short

• Collaborate with public safety professionals to understand their needs.
• Provide practical support and guidance to clients.
• Deliver exceptional customer service to non-technical users.
• Develop and maintain data analytics dashboards and reports.
• Conduct training sessions for public safety personnel.
• Act as a liaison between technical teams and clients.
• Gather and analyze customer feedback for service improvement.
• Identify opportunities for process improvements.
• Stay updated with trends in public safety technology.
• Participate in long-term strategies for data management.

Requirements

• Effective communication with public safety personnel.
• Strong listening and organizational skills.
• Excellent interpersonal skills.
• 3-5 years of relevant experience.

Benefits

• Opportunity to work in a mission-driven organization.
• Engagement with diverse stakeholders.
• Professional development opportunities.