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Infrastructure Analyst - Remote

Posted Yesterday
DevOps / Sysadmin
Full Time
Worldwide
$24.76 - $41.27/hour

Overview

The Infrastructure Analyst role involves completing activities related to the installations, configuration, operation, and maintenance of systems hardware and software, ensuring adherence to organizational values and supporting staff and partners.

In Short

  • Hybrid work schedule or remote for those outside M&T footprint.
  • Respond to and resolve help desk escalations.
  • Complete work orders or request-based tasks.
  • Analyze and isolate technical incidents.
  • Conduct systems maintenance activities.
  • Report anomalies to senior staff.
  • Understand and adhere to risk and regulatory standards.
  • Promote an environment that supports belonging.
  • Complete other related duties as assigned.

Requirements

  • Minimum of 2 years’ higher education and/or work experience.
  • Experience with Software Licensing in SNOW/Flexera or SAM Pro/ServiceNow.
  • Knowledge of End of Life processes for hardware and software assets.
  • Experience with configurable workflows in ServiceNow.
  • Ability to author and maintain Standard Operating Procedures.
  • General knowledge of Software Discovery and License Management.

Benefits

  • Competitive compensation.
  • Health, welfare, and retirement benefits.
  • 401(k) match at 5%.
  • Work-life balance and flexible work arrangements.
  • 25 days PTO plus 12 paid holidays.
  • 40 hours paid volunteer hours per year.
  • Much more.

M.A.T.T.C

Manufacturers and Traders Trust Co

Manufacturers and Traders Trust Co, commonly known as M&T Bank, is a financial holding company headquartered in Buffalo, New York. With a legacy spanning over 165 years, M&T Bank is dedicated to making a positive impact in the lives of individuals and the communities it serves. The bank combines traditional banking services with wealth management and institutional capabilities through its affiliates, including Wilmington Trust. M&T Bank operates a vast network of over 1,000 branches and 2,200 ATMs across 12 states, from Maine to Virginia and Washington, D.C. The company prides itself on building long-lasting relationships with customers while maintaining a commitment to integrity, collaboration, and community involvement. As an employer, M&T Bank offers competitive benefits and fosters a culture of growth and development for its employees.

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