Inland First Mile Agent - Remote

Overview

The Inland First Mile agent is responsible for the day-to-day execution of inland operations, ensuring efficient and cost-conscious transportation processes while managing vendor relationships.

In Short

• Manage daily inland operations as per plans.
• Drive cost-efficient execution of inland transport.
• Streamline landside transportation processes.
• Maintain relationships with inland transport vendors.
• Provide market intelligence on transport rate fluctuations.
• Ensure operational excellence and adherence to vendor prioritization.
• Handle issue resolution with vendors and in case management.
• Accountable for on-time delivery and customer satisfaction.
• Perform daily system updates and reporting.
• Collaborate effectively within a matrix organization.

Requirements

• Knowledge of DRC inland transport market.
• Strong reporting skills.
• Commercial mindset and financial acumen.
• Good communication and interpersonal skills.
• Team player attitude.

Benefits

• Diverse and inclusive workplace.
• Support for applicants needing adjustments during the hiring process.
• Opportunity to work with a global leader in shipping services.