Market Research Associate (French Speaking) - Remote

Overview

The Market Research Associate will be responsible for project recruitment and panel building for the pharmaceutical and healthcare industry, ensuring successful project delivery and maintaining strong relationships with panel members.

In Short

• Conduct project recruitment tasks in Belgium and Switzerland.
• Perform cold calling to recruit respondents for projects.
• Schedule interviews and manage updates for project management.
• Engage in panel building initiatives across multiple channels.
• Handle inquiries and complaints from panel members.
• Ensure compliance with company policies and procedures.
• Provide high-quality support via telephone and email.
• Investigate and resolve potential issues with respondents.
• Complete verification processes for new members.
• Work with global Panel team for issue resolution.

Requirements

• Degree level education or equivalent experience.
• Fluency in French and English; other languages preferred.
• Effective verbal and written communication skills.
• Proficient in Microsoft Office and internet tools.
• Detail-oriented with strong analytical skills.
• Ability to ask probing questions and provide support.

Benefits

• Work in a globally recognized company.
• Flexible working hours.
• Opportunity to work remotely.
• Engage with diverse audiences.
• Contribute to innovative healthcare solutions.