Operations Coordinator - Remote

Overview

The Operations Experience Coordinator will support the Director of Operations Experience by managing booking tasks and ensuring successful execution of planned itineraries.

In Short

• Manage day-to-day booking tasks and itineraries.
• Arrange and manage transfers, ensuring all is done as planned.
• Create purchase orders and track deliveries.
• Handle booking administration and CRM management.
• Perform additional tasks assigned by the Director.

Requirements

• 1 year of experience in customer service, operations, or administration in hospitality.
• Preferred experience in luxury hospitality or travel advisory.
• Bachelor's degree required.
• Exceptional verbal and written English communication skills.
• Experience with CRM and data management tools (Google Suite).
• Basic financial and billing knowledge.
• Strong multi-tasking abilities under deadlines.
• Focus on customer needs and teamwork.

Benefits

• Competitive base salary.
• Quarterly performance-based bonus.
• 20 Days of Paid Time Off.
• 5 Days of Paid Sick Leave.
• 6 Days of Paid Holidays.
• Work Equipment Stipend.
• Private Health Insurance.
• Maternity Leave Bonus.