PLG Product Analyst - Remote

Overview

Lucidya is on a mission to transform how businesses grow by putting Product-Led Growth (PLG) at the heart of our SaaS strategy. We are building a self-serve product experience that empowers users to onboard seamlessly, discover value faster, and adopt features with minimal friction.

To accelerate this transformation, we’re hiring a PLG Product Analyst to be the data backbone of our PLG initiatives, driving visibility into user behaviour, funnels, activation, and retention.

In Short

• Own the funnel health, event tracking, and behavioral insights for Lucidya’s products.
• Build the analytics framework that powers PLG adoption, retention, and experiment validation.
• Partner cross-functionally with Product, Engineering, Marketing, CX, and Leadership to deliver data-driven insights.
• Dive deep into user data to define and track activation, time-to-value, and retention.
• Build dashboards that illuminate user journeys and friction points.
• Run experiments and validate hypotheses with actionable insights.
• Be the go-to expert on PLG analytics.
• Deliver monthly analytics reports to leadership with actionable recommendations.
• Maintain embedded dashboards for key modules (Social Listening, OmniServe).
• Enable self-serve analytics for PMs, PLG, and Marketing.

Requirements

• Experience in data analysis and product analytics.
• Strong understanding of event tracking and user behavior analysis.
• Ability to build and maintain analytics frameworks.
• Experience with A/B testing and experimentation.
• Strong communication skills for cross-functional collaboration.
• Proficiency in dashboard design and reporting.
• Ability to deliver actionable insights from data.
• Experience with marketing tools integration.
• Strong problem-solving skills.
• Ability to work independently in a remote environment.

Benefits

• Opportunity to work in a dynamic and innovative environment.
• Flexible working hours.
• Professional development opportunities.
• Collaborative team culture.
• Access to the latest tools and technologies.