Customer Support Specialist (LATAM) - Remote

Overview

Loop Support specializes in connecting businesses with exceptional customer support specialists, seeking individuals who are passionate about helping others and solving problems.

In Short

• Respond to customer inquiries and complaints via phone, email, and chat.
• Provide detailed information about products and services.
• Troubleshoot and resolve product issues and concerns promptly.
• Maintain a positive and professional attitude with all customer interactions.
• Document customer interactions and solutions accurately.

Requirements

• Excellent written and verbal communication skills in English and Spanish. (Required)
• Stable internet connection and a reliable computer setup. (Required)
• Based in LATAM (Required)
• Ability to work independently in a distraction-free home office.
• A positive and professional attitude with a customer-first mindset.
• Previous experience in customer support is a plus, but not required.
• Strong problem-solving skills and ability to think on your feet.

Benefits

• Join a dynamic team and help deliver exceptional customer experiences.