Retail Processing Team Lead - Remote

Overview

Longbridge is seeking a Retail Processing Team Lead to assist in managing the processing team and ensuring quality loan processing in compliance with regulations.

In Short

• Lead a team of up to 10 loan processors.
• Assist in training and coaching team members.
• Process loan applications for underwriting.
• Collaborate with loan officers and borrowers.
• Ensure confidentiality of client files.
• Manage a personal pipeline as needed.
• Communicate effectively with team and clients.
• Maintain high standards of customer service.
• Work under pressure to meet deadlines.
• Utilize PC applications for documentation.

Requirements

• 3+ years of experience in loan processing or reverse mortgage.
• Excellent verbal and written communication skills.
• Strong time management and prioritization abilities.
• High energy and self-motivated attitude.
• Proficient in Microsoft Office applications.
• Ability to work well under pressure.
• Demonstrated professional behavior.

Benefits

• Comprehensive health plans including medical, dental, and vision.
• Generous paid time off and holidays.
• Company-paid life insurance.
• 401(k) with competitive matching.
• Opportunities for professional growth and development.