French Bilingual Global Service Desk Analyst - Remote

Overview

As a French Bilingual Global Service Desk Analyst, you will play a crucial role in delivering service excellence while working with a diverse team servicing clients globally.

In Short

• Provide tier I support for IT and communications systems.
• Work with a diverse team across global locations.
• Impact Long View's success through exceptional customer service.
• Join a company that values fun and collaboration.
• Engage with clients in both French and English.
• Contribute to a positive workplace culture.
• Based in various Canadian locations or remote.
• Be part of a dynamic IT provider in North America.
• Help enhance end user experience.
• Support a company recognized as a great place to work.

Requirements

• Fluency in French and English.
• Strong customer service skills.
• Experience in IT support preferred.
• Ability to work collaboratively in a team environment.
• Excellent communication skills.
• Willingness to learn and adapt.
• Problem-solving skills.
• Experience with service desk operations is a plus.
• Ability to work remotely or on-site in Canadian locations.
• Passion for technology and user experience.

Benefits

• Supportive and inclusive workplace culture.
• Opportunities for professional growth and development.
• Flexible work arrangements including remote options.
• Collaborative team environment.
• Engagement in innovative projects.
• Recognition for contributions and achievements.
• Access to various employee benefits.
• Fun and engaging company events.
• Work with a reputable IT provider.
• Positive feedback from team members about the work environment.