Senior Product Manager [Voice] - Remote

Overview

LivePerson is redefining the future of customer engagement, and Voice is a critical part of that transformation. As a Senior Product Manager on our Voice team, you will own the delivery and adoption of LivePerson’s Voice AI, Voice Integrations, and first-party voice solutions. This is a pivotal opportunity to shape products at the heart of enterprise omnichannel strategy, in a market experiencing rapid innovation and explosive growth.

In Short

• Design forward-looking product strategies that anticipate customer needs.
• Define and drive a data-informed roadmap using customer feedback and market research.
• Translate complex customer and business requirements into scalable platform capabilities.
• Author comprehensive product strategy and requirements documents.
• Lead the development of sophisticated technical products.
• Prioritize and manage the backlog focusing on high-impact delivery.
• Drive overall execution and cross-team collaboration.

Requirements

• Deep understanding of Voice AI technologies and ecosystems.
• Proven end-to-end product management experience.
• Strong track record of delivering high-quality, scalable products.
• Practical knowledge of web application frameworks and cloud architectures.
• Ability to engage in technical discussions and evaluate trade-offs.
• Sound business judgment and strategic thinking skills.
• Exceptional communication skills across technical and business audiences.

Benefits

• Health: medical, dental, vision and wellbeing.
• Time away: vacation, dependent care, holidays, wellness days.
• Financial: ESPP, life insurance, disability coverage.
• Family: Paid Parental Leave, maternity support.
• Development: Access to internal professional development resources.
• Additional: Group life insurance and exclusive perks.