Part Time Tutor Services Support Coordinator - Remote

Overview

Join a fully remote team dedicated to building a product that helps students succeed by providing high-quality tutoring support.

In Short

• Work within Zendesk to answer tutor scheduling questions.
• Support Tutor Services Specialists in verifying tutoring programs.
• Collaborate with teams from Support, Tutor Operations, and Customer Success.
• Work in an agile setting and iterate on ideas.
• Proven experience in education software or tutoring is required.
• Customer service experience preferred, especially in K12 education.
• Comfort with data analysis and Google Workspace tools.
• Excellent organization and time management skills are essential.
• Ability to work Monday-Friday, 4-5 hours per day.
• Passion for improving education and student success.

Requirements

• Experience in education software or tutoring.
• Strong customer service skills, particularly in K12 education.
• Familiarity with data analysis and Google Workspace.
• Ability to work part-time hours, specifically 3pm-8pm.
• Strong organizational and time management skills.
• Experience working with cross-functional teams.
• Creative problem-solving skills.
• Desire to join a mission-driven team.
• Ability to lead by example and create a high-performance team.
• A passion for the company's mission.

Benefits

• Fully remote work environment.
• Opportunity to contribute to a mission-driven team.
• Compensation of $20 per hour.
• Culture focused on teamwork and collaboration.
• Chance to help improve education for students in need.