Support Engineer – Tier 1 (Salesforce Certified) - Remote

Overview

Litify is revolutionizing the Legal industry by being the platform powering legal’s top performers, delivering an all-in-one legal operating solution that empowers law firms and legal departments.

In Short

• Join Litify as a Support Engineer (Tier 1) in the Customer Success team.
• Provide technical support and troubleshooting for Salesforce and Litify products.
• Work with customers to resolve complex issues and create knowledge articles.

Requirements

• 1-3 years of technical customer-facing experience, preferably in SaaS.
• Experience with Salesforce and relevant certifications.
• Strong problem-solving and communication skills.

Benefits

• Competitive salary and potential bonuses.
• Opportunities for professional growth and development.
• Collaborative and positive work culture.