Quality Manager - AI Data Solutions - Remote

Overview

The Quality Manager - AI Data Solutions will implement and maintain quality management methodologies across the global Production organization at Lilt. This role will provide crucial support, tools, and knowledge to ensure quality measures scale in line with company growth and business goals.

In Short

• Implement and maintain quality management methodologies.
• Responsible for quality management initiatives for AI data services.
• Processes and tracks quality feedback.
• Coordinates Quality Assessments and third-party audits.
• Monitors and updates data related to error rates/language quality scores.
• Communicates with AI data experts and language leads.
• Contributes to post-mortems on key account initiatives.
• Oversee teams of Language Leads.
• Manages production escalations from assigned accounts.
• Develops customer-facing quality reports.

Requirements

• Experience in quality management.
• Knowledge of AI data services.
• Strong communication skills.
• Ability to manage multiple projects.
• Experience with feedback and quality assessment processes.
• Strong analytical skills.
• Experience in coordinating with diverse teams.
• Ability to work independently and remotely.

Benefits

• Work remotely on a contract basis.
• Opportunity to work with cutting-edge AI technology.
• Collaborate with a diverse team of professionals.
• Participate in continuous learning and improvement initiatives.
• Contribute to significant projects with global impact.