UX Writer - Remote

Overview

The UX Writer will interact with the Design team to create and optimize clear and concise content that helps users navigate our channels in the context of our products and company.

In Short

• Collaborate with Design to create user-friendly content.
• Design a fluid written experience ensuring consistency and storytelling.
• Analyze data to improve existing content and anticipate future needs.
• Use qualitative and quantitative data to measure impact and iterate.
• Work with other UX Writers to align messaging across touchpoints.
• Review and approve all UX content, building relationships with stakeholders.
• Produce questionnaires and scripts for user research.
• Proactively seek improvement opportunities through team interaction.
• Advocate for a feedback culture to enhance content performance.
• Document standards and collaborate on best practices in content.

Requirements

• Experience with digital products.
• Fluency in Portuguese.
• Excellent communication and presentation skills.
• Practical knowledge of UX processes and principles.
• Strong advocacy for brand objectives across teams.
• Proactive in identifying problems and improving delivery quality.
• Organizational skills with cross-project management.
• Attention to detail in content delivery.

Benefits

• CLT contract with flexible hours, fully remote.
• Health and dental insurance.
• Flexible meal allowance.
• Home-office assistance.
• Access to corporate university with over 20,000 courses.
• Language academy for employees.
• Unique benefits like pet health insurance and BYOD program.